Shipping & Returns

SHIPPING

After your payment is verified, it takes 1-2 business days to process and ship your order. This does not include weekends or holidays. Purchases made after 2pm EST will not be shipped out until the next business day. If the order is placed after 2pm EST on a Friday, it will likely be shipped out on the following Monday. Please refer to the below for details.

USA SHIPPING RATES & DELIVERY

Standard Shipping
$5.99 for orders under $60.00
Delivers in 4-6 business days
FREE for orders from $60.00
Two Day Shipping and Next Day Shipping
Not Available
INTERNATIONAL SHIPPING RATES & DELIVERY
Currently Not Available.
The items can only be delivered within address the United States
FULFILLMENT: Amazon Multi-Channel Fulfillment

RETURN ITEMS YOU ORDERED

You can return items and accessories up to 30 days after the delivery date.

Simply contact us at help@muveen.com.

We stand behind our products. If you experience an issue, we’ll make it right immediately.


REFUNDS

If you’re receiving a refund after we have received your item, it may take an additional 3-5 business days to fully process your return and issue your refund.

After the carrier has received your item, it can take up to 2 weeks for us to receive and process your return.

For customer-fault returns, for example, accidental order or better price available, we can deduct the cost of return shipping from the refund.

But if we ship the wrong product, or if the buyer receives the product with parts or accessories missing. In these cases, we will provide a full refund without the original shipping cost reduction.